Disclaimer and Platform Responsibilities
This page explains service roles and information limits. Read it with the terms and privacy policy; it does not exempt a party from legal liability or remove travelers’ rights.
1. Travel provider, contract and payment
ReactHive is owned and operated by مؤسسة نبض المدينة للأعمال الرقمية. The operator details on this page identify its business registration and contact channels. This disclaimer must be read with the terms and privacy policy and does not transfer platform ownership or waive mandatory rights.
Under the partner-agreement model, the partner provides the trip and contracts with the traveler, confirms the booking, performs the service, receives payment and issues the invoice. The platform provides listings, marketing, request delivery and technical tools; it neither receives trip funds nor charges a booking commission under that model.
2. Information and verification
Partners are responsible for the trip information, pricing and inclusions they supply, while the platform must faithfully display approved information and verify documents under its obligations. Licensing checks do not guarantee trip performance or remove either party’s liability for its own misleading information or advertising.
3. Tools and the AI assistant
Search results, Haivo answers and the budget calculator support discovery and comparison; they do not confirm availability, a booking, a final price or visa eligibility. The calculator uses your inputs and is neither a live quote nor currency conversion. Check written details with the provider and official requirements with the relevant authority for your trip. This does not remove legal responsibility for the platform’s actual role.
4. Preserved liability and rights
This page creates no blanket exemption or general compensation cap and does not exclude liability for fraud, gross fault or harmful acts. Mandatory consumer and personal-data rights and authorities’ powers remain intact. Free service does not defeat legally due compensation. Force majeure and its effects depend on legal conditions; higher costs alone do not establish force majeure.
5. Complaints and corrections
For inaccurate listings or booking problems, contact the provider; you can also notify contact-us@reacthive.net so the platform can refer the complaint, review the listing and provide lawfully shareable records. Using this channel is not a prerequisite to a legal remedy or complaint to a competent authority.
Jordanian legal framework
This document is read subject to applicable Jordanian legislation, amendments and implementing regulations and instructions. These links are legislative resources, not a certification or approval by the referenced authorities.